Landis Technologies - [Microsoft Service Issue] Attempting to Assign Microsoft Teams Resource Account to Landis Application ID Returns Error – Incident details

All systems operational

[Microsoft Service Issue] Attempting to Assign Microsoft Teams Resource Account to Landis Application ID Returns Error

Monitoring
Operational
Started 10 days ago

Affected

Landis Contact Center

Operational from 2:01 PM to 12:00 AM

North America Datacenter

Operational from 2:01 PM to 12:00 AM

Call Routing

Operational from 2:01 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    Both the Microsoft Teams Admin center and the Microsoft Teams Powershell Module produce errors when an attempt to change the type/Application ID of a Microsoft Teams resource account is made. Attempts in PowerShell will be met with an error about requiring specific permissions to do so, even when run as an Entra Global Administrator. We have submitted a ticket to Microsoft and are encouraging all affected parties to do the same if they encounter the issue.