Landis Technologies - Some Calls May Not Route as Expected or be Displayed in Live Reports – Incident details

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Some Calls May Not Route as Expected or be Displayed in Live Reports

ResolvedPartial outage1 hour 14 minutes

Affected

Landis Contact Center

Partial outage from 3:36 PM to 4:50 PM

North America Datacenter

Partial outage from 3:36 PM to 4:50 PM

Call Routing

Partial outage from 3:36 PM to 4:50 PM

Portal

Partial outage from 3:36 PM to 4:50 PM

  • ResolvedUTC

    Traffic was successfully rerouted to unaffected infrastructure to mitigate impact. Normal service has been fully restored, and the incident is now resolved.

  • InvestigatingUTC
    We are currently investigating this incident.