Landis Technologies - [Microsoft Service Issue] Teams Call Alert Displays Invitation to Join a Meeting – Incident details

All systems operational

[Microsoft Service Issue] Teams Call Alert Displays Invitation to Join a Meeting

Resolved
Partial outage 30 %
Started 10 months agoLasted 2 days

Affected

Landis Contact Center

Partial outage from 3:16 PM to 3:16 PM

North America Datacenter

Partial outage from 3:16 PM to 3:16 PM

Call Routing

Partial outage from 3:16 PM to 3:16 PM

EMEA Datacenter

Partial outage from 3:16 PM to 3:16 PM

Call Routing

Partial outage from 3:16 PM to 3:16 PM

Updates
  • Resolved
    UTC
    Resolved

    Microsoft has resolved this issue.

  • Identified
    UTC
    Identified
    Microsoft has released an update which in some scenarios will display an invite to join a meeting when there is an incoming call from a Landis queue. When this toast is displayed, it is not possible to join the call. This is also affecting Teams native queue alerts as well. If your organization is affected, please reach out to Microsoft Support.