Landis Technologies - Realtime Queue Data in Reports Maybe Delayed – Incident details

All systems operational

Realtime Queue Data in Reports Maybe Delayed

Resolved
Degraded performance
Started 3 months agoLasted about 2 hours

Affected

Landis Contact Center

Degraded performance from 4:32 PM to 6:05 PM, Operational from 6:05 PM to 6:17 PM

North America Datacenter

Degraded performance from 4:32 PM to 6:05 PM, Operational from 6:05 PM to 6:17 PM

Portal

Degraded performance from 4:32 PM to 6:05 PM, Operational from 6:05 PM to 6:17 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.