Landis Technologies - Calls May not Appear in Live and Historical Reports. – Incident details

All systems operational

Calls May not Appear in Live and Historical Reports.

Resolved
Partial outage
Started 4 months agoLasted about 1 hour

Affected

Landis Contact Center

Partial outage from 10:14 AM to 11:12 AM

North America Datacenter

Partial outage from 10:14 AM to 11:12 AM

Portal

Partial outage from 10:14 AM to 11:12 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our engineering team has applied backend infrastructure changes, and the issue appears to be resolved. We are actively monitoring to confirm continued normal operation.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.