Landis Technologies - Notice history

All systems operational

Operational
Operational

Call Routing - Operational

Recording - Operational

Portal - Operational

Operational

Call Routing - Operational

Recording - Operational

Portal - Operational

Landis Attendant Console - Operational

Notice history

Dec 2024

No notices reported this month

Nov 2024

A maintenance window is scheduled for Tuesday 11/5/2024 at 10pm EST for 1 hour.
  • Completed
    November 06, 2024 at 4:30 AM
    Completed
    November 06, 2024 at 4:30 AM
    Maintenance has completed successfully
  • Update
    November 06, 2024 at 4:01 AM
    In progress
    November 06, 2024 at 4:01 AM

    The maintenance is taking longer than expected. New estimated completion time is 11:30pm EST. Thank you for your patience.

  • In progress
    November 06, 2024 at 3:00 AM
    In progress
    November 06, 2024 at 3:00 AM
    Maintenance is now in progress
  • Planned
    November 06, 2024 at 3:00 AM
    Planned
    November 06, 2024 at 3:00 AM
    We are planning for a scheduled maintenance during that time.

Oct 2024

[Microsoft Service Issue] Calls may fail to connect to Landis Queues and/or IVRs
  • Resolved
    Resolved

    Microsoft:

    We've routed the affected call requests to a healthy portion of service infrastructure and confirmed through monitoring service telemetry that impact has been remediated.

  • Identified
    Identified

    Microsoft:

    We've identified an issue in which traffic for Auto attendant and Call queue calls is being routed to an unhealthy portion of service infrastructure, resulting in impact. We're re-routing traffic to a healthy portion of service infrastructure

  • Investigating
    Investigating

    Microsoft:

    We're investigating a potential issue with users' Auto Attendant and Call Queue calls failing within Microsoft Teams.

Oct 2024 to Dec 2024

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