Notice history

Resolved
March 03, 2025 at 8:05 PM
Resolved
March 03, 2025 at 8:05 PM
Microsoft identified a recent change that inadvertently caused impact to auto attendant and call queues. They have deployed a fix to restore service. Additional information can be found in the admin center under TM1022107.
Monitoring
March 03, 2025 at 4:46 PM
Monitoring
March 03, 2025 at 4:46 PM
Users may not be able to receive calls placed through Microsoft Teams provisioned auto attendants and call queues.
Microsoft 365 Status on X: "We're investigating an issue impacting Microsoft Teams-provisioned auto attendants and call queues. For more information, please see TM1022107 in the admin center." / X
- Landis Contact Center queues and IVRs continue to function normally. Calls that are first routed through a Teams auto attendant or Teams call queue before being transferred to Landis Contact Center may be affected.
- If your organization is affected, we recommend using Landis Contact Center queues and IVRs

Resolved
February 04, 2025 at 6:17 PM
Resolved
February 04, 2025 at 6:17 PM
This incident has been resolved.
Monitoring
February 04, 2025 at 6:05 PM
Monitoring
February 04, 2025 at 6:05 PM
We implemented a fix and are currently monitoring the result.
Investigating
February 04, 2025 at 4:32 PM
Investigating
February 04, 2025 at 4:32 PM
We are currently investigating this incident.

Resolved
January 21, 2025 at 7:04 PM
Resolved
January 21, 2025 at 7:04 PM
Microsoft fixed the underlying issue. This incident has been resolved.
Identified
January 21, 2025 at 4:00 PM
Identified
January 21, 2025 at 4:00 PM
The Microsoft APIs are not relaying chat messages. Our Engineers are working with Microsoft to find a resolution.
Investigating
January 21, 2025 at 3:38 PM
Investigating
January 21, 2025 at 3:38 PM
We are currently investigating this incident.

Landis Technologies - Notice history