Landis Technologies - Notice history

All systems operational

Operational
Operational

Call Routing - Operational

Chat Routing - Operational

Recording - Operational

Portal - Operational

Operational

Call Routing - Operational

Recording - Operational

Portal - Operational

Landis Attendant Console - Operational

Support Portal - Operational

Notice history

Jul 2026

[Microsoft Issue] Intermittent Teams issues
  • Resolved
    UTC
    Resolved

    Microsoft Incident:

    Final status: We’ve completed reverting the networking update and confirmed through service telemetry and customer reports that this issue is resolved.

    Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may have been impacted. Users from other regions who were served by this infrastructure may also have experienced impact.

  • Monitoring
    UTC
    Monitoring

    More info: We've confirmed that the issue may affect multiple Microsoft 365 services, including but not limited to:

    - Microsoft OneDrive: Intermittent connection issues.

    - SharePoint Online: Intermittent connection issues. Some users are receiving “Something went wrong” errors.

    - Microsoft Teams: Degraded chat functionality, including images not loading. Additionally, real-time voice apps reporting and historical reporting are not functioning as expected.

    - Copilot Chat: Intermittent delays using Copilot Chat and failures in query actions.

    - Microsoft 365 Admin Center: Latency and intermittent inability to access features

    - Power Automate: Automate flows not loading.

    - Microsoft Loop: Unable to open or load Loop pages.

    - Microsoft Purview: Degraded Purview DLP Agent response time. eDiscovery and Data Security Investigations failures when submitting new jobs and delays in processing existing jobs. Additionally, admins may be unable to view their policies or navigate in the Purview portal. Retries may succeed. 

    - Fabric/Power BI: Users in the West US region may encounter issues accessing Publish to Web reports. Some users in Europe and Asia Pacific regions may also be intermittently delayed when accessing Fabric artifacts due to service dependencies in West US.

    -Power Apps: Users may experience some issues accessing the Power Apps Portal and may also experience Canvas Apps not loading and data sources failing to connect.

    -Copilot Studio: Users may be unable to load the Copilot Studio Portal and data sources may also fail to connect.

    -Windows 365: Users may be unable to select a non-English (United States) language for their Cloud PC post provisioning. They can try reprovisioning and language selection again and it may succeed on retry.

    Current status: We’ve completed reverting the networking update, and our telemetry indicates impact is resolved for the vast majority of users. We're reviewing all known impact scenarios and monitoring for a period of time to confirm resolution for all affected environments.

    Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may be impacted. Users from other regions who are served by this infrastructure may also experience impact.

  • Identified
    UTC
    Identified

    Microsoft Incident:

    Title: Issues accessing or using Microsoft 365 services in the North America region.

    User impact: Users may be experiencing issues accessing or using Microsoft 365 services in the North America region.

    More info: We've confirmed that multiple Microsoft 365 services are degraded, including but not limited to:

    -Microsoft OneDrive - Access to OneDrive is intermittent.

    -SharePoint Online - Error message, “Something went wrong”

    -Microsoft Teams - Degraded chat functionality, including images not loading.

    -Microsoft 365 Admin Center - Admin Center is loading slowly or not at all.

    -Power Automate - Automate flows not loading.

    -Copilot Chat - Intermittent delays or failures in any Copilot Chat action and query.

    -Microsoft Loop - Unable to open or load Loop pages.

    Current status: We performed traffic rerouting for some of the affected infrastructure and our initial telemetry indicates that these actions have contributed to partial recovery for some users. We're scaling up our rerouting efforts while continuing to evaluate additional mitigation actions.

    Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may be impacted.

  • Update
    UTC
    Update

    Microsoft Incident:

    Title: Issues accessing or using Microsoft 365 services in the North America region.

    User impact: Users may be experiencing issues accessing or using Microsoft 365 services in the North America region.

    More info: We've confirmed that the issue may affect multiple Microsoft 365 services, including but not limited to:

    - SharePoint Online

    - Microsoft Teams

    - Microsoft365 Admin Center

     

    Current status: We’ve identified specific network paths as a focus area and are using diagnostic data from affected infrastructure to determine the source of impact and plan mitigation actions.

     

    Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may be impacted.

    Microsoft service health status

  • Investigating
    UTC
    Investigating

    We are receiving reports of intermittent call handling issues in Teams and Azure Communication Services along with other miscellaneous issues with Microsoft Services. We are monitoring the Microsoft incident and will provide updates as we receive them.

Jun 2026

No notices reported this month

May 2026

No notices reported this month

May 2026 to Jul 2026

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