Landis Technologies - Notice history

Experiencing minor outage

Partial outage
Partial outage

Call Routing - Partial outage

Chat Routing - Operational

Recording - Operational

Portal - Operational

Partial outage

Call Routing - Partial outage

Recording - Operational

Portal - Operational

Landis Attendant Console - Operational

Support Portal - Operational

Notice history

Sep 2025

[Microsoft Service Issue] Teams Call Alert Displays Invitation to Join a Meeting
  • Identified
    Identified

    Microsoft has released an update for the Teams client which in some scenarios will display an invite to join a meeting when there is an incoming call from a Landis queue. When this toast is displayed, it is not possible to join the call. This is also affecting Teams native queue alerts as well. If your organization is affected, please reach out to Microsoft Support.

Intermittent Portal Service Outage
  • Resolved
    Resolved
    This incident has been resolved. RCA: The portal service experienced performance degradation and partial outages due to an unanticipated spike in traffic. We have scaled out the service to increase capacity.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    Portal may be intermittently unavailable.

Aug 2025

No notices reported this month

Jul 2025

No notices reported this month

Jul 2025 to Sep 2025

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