Landis Technologies - Notice history

All systems operational

Operational
Operational

Call Routing - Operational

Chat Routing - Operational

Recording - Operational

Portal - Operational

Operational

Call Routing - Operational

Recording - Operational

Portal - Operational

Landis Attendant Console - Operational

Support Portal - Operational

Notice history

Jun 2025

No notices reported this month

May 2025

Teams Presence May Fail to Update For Some Customers
  • Resolved
    Resolved

    For Contact Center organizations hosted in North America, the IP ranges for the Teams API service account have changed. If your organization is affected, please update the IP whitelist for the Presence API service account. Presence API Service Account | Landis Contact Center for Microsoft Teams

  • Investigating
    Investigating
    We are currently investigating this incident.

Apr 2025

No notices reported this month

Apr 2025 to Jun 2025

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